Shopping cart
CART - Step 1: Use and management of the purchase of products.
LOG IN - Step 2: Log in, sign up for cart, or continue with an anonymous order.
PERSONAL DATA - Step 3: Enter your details for shipping and billing the order.
PAYMENT - Step 4: Choose the payment method and the type of shipping you prefer.
REVIEW ORDER - Step 5: How to either confirm or change your order details.
CONFIRMATION - Step 6: The order has been completed correctly, if you have a personal profile you can view it in your private area.
CART - Step 1: How to purchase products and manage your order process
In the initial phase of the carriage is possible
- Update the number of products in cart
- Delete a product to cart by clicking on the REMOVE button to the right of the line of the desired product.
- Back to site navigation in order to add products to buy.
Clicking the icon or the title of the product you can return to the product, to carry out further checks.
At any time you can access the cart by clicking on the button depicting a cart at the top right.
PERSONAL DATA - Step 3: Registration and login either for recurring purchase or one-time personal data entry
At this stage of progress, you can perform different types of actions.
1. Login for Quick Buy
Users already registered, entering their user name and password can reuse the data entered in the previous orders.
All addresses linked to a username and a password are stored by the system and can be re-entered automatically.
1.1 Password Recovery registration
Clicking retrieves your credentials and typing in your username or e-mail used in the first recording you will have access to your reserved area.
The system sends an e-mail message containing a URL that uniquely allows access to your reserved area.
During the access will be possible to change the forgotten password with a new one.
2. customer information
In the account information you can proceed to the next steps without registration order,
simply enter your e-mail and click the button "proceed with the purchase"
2.1 Registration to the site
By clicking on the "Register Now" you will have access to a recording sections.
The data entered during registration can be reused later to perform fast data input and check your order history and respective stages of progress.
3. Access to personal data insertion section
After choosing one of the above procedure will be sent to the page of completion of the insertion of personal data.
Depending on the choice made, the data may be retrieved by the system or entered from scratch.
PAYMENTS - Step 4: How to live comments about your order
The third stage of advancement of the carriage to the choice of payment method.
Shipments to Italy have the following payment methods:
Paypal pro - Bank transfers and cash on delivery and shipping costs are not charged
The exterior has the following methods of payment:
Paypal pro - Transfers and the Charges Shipping
At this stage of progress, you can review the conditions of sale by clicking on the homonymous button.
NB having read the conditions of sale is automatically checked.
You can also submit a review by clicking the order button "Add comments about your order"
REVIEW ORDER - Step 5: How to either confirm or change your order details
During the summary order to verify the correctness of its input data and the choices made.
By this stage you can change your choices and data going back to the middle of the button: "Back to Previous Step".
Going back you can change the informaizoni included in each phase.
From this step if you chose to pay with paypal or credit card you will be sent to the POS payment.
After making the payment chosen will be sent to the merchant website.
If you chose to pay by methods that do not involve sending to the merchant with real-time payment, you will be sent to the confirmation page.
NB the confirmation page is the last stage of the buying process.
CONFIRMATION - Step 6: Order completion and post sales actions
Reached the stage of confirmation, the order is final and can not be changed.
By means of the confirmation page you can:
- Continue the Shopping
- Consult their orders and the progress
- Log on to your account
- Manage the address book associated with orders
LOGIN- Step 2: Log in, sign up for cart, or continue with an anonymous order.
At this stage you can choose one of these options:
- Log in if you already have a personal account in Rafaelstore
- Register and continue the order with the new account
- Continue with the order from an anonymous user
Having a personal profile allows you to always keep track of the status and updates of your order by accessing your private area.
Otherwise you will receive an email at each update regarding your order.
Privacy
Object: Informative former art. 10 Law n. 675 of the 31/12/1996 and Decree Legislative n. 196 of the 30/06/2003
The D.Lgs n. 196 of the 30/06/2003 (Code in matter of protection of the personal data) previews the protection of the persons and other subjects regarding the treatment of the personal data. Based on the indicated norm, such treatment will be imprinted to the principles of correctness transparency and protects of your rights your confidentiality.
According to of art. the 13 D.Lgs. 196/2003, therefore, we supply you the following information: for the service offered by us we do not deal judicial and/or sensitive information (that is given suitable to reveal the state of health, the convictions political, trade-union, religious, philosophical or of other kind).
The orally supplied data through magnetic support or whit internet, will be used for purposes connected to the mutual obligations deriving from the contractual relationship with you established, and thus they could be dealt for requirements and contractual and/or pre-contractual necessities, also for operating ones and of inner management (implementations you obligate administrative-accountant-fiscal, etc…) post sale attendace.
The data will not be used for shipment of advertising material, promotions and, in case the customer does not demand it. Such demand will have to preview the express consent of the holder and it could not be thought tacitly granted. Such consent can be express during the registration or less the case " I want to receive yours newsletter".
The data will dealt mainly with electronic and computer devices and stored on computer and papery supports and every other type of support in the respect of the minimal measures of former emergency D.Lgs. 196/2003 all. B.
All the data demands are required and/or necessary for contractual requirements. In case of lacked insertion or more given ones and/or refusal to the treatment of the same ones, the prospective customer will not be able to enjoy the services demands, as it will be able to determine the impossibility of having contractual relationships. The data could be communicated to society or agencies called to carry out specific assignments of writer (the elaboration data, professional advisings and lawyers, comprised the relative actions to external importance, transport and deliveries, etc…), to banks and holding company for the management of proceeds and payments, for the recovery and the cession of credits, with the request of your consent when this is demanded from the law.
At any moment you will be able to exercise the your straight in the comparisons of the holder of the treatment, according to art. 7 D.Lgs. 196/2003.
PURCHASE CONDITIONS
All the purchases carried out from our site are subject to the discipline of the D.lgs n.185 of the 22/05/1999 in contract matter at a distance.
- What agrees under the contract at a distance
Under the contract buying and selling on-line mens the contract at a distance and that is the legal store having for object the purchase of products, stipulated between 2R GROUP SRL with legal situs in Morrovalle (MC), Via Dante Alighieri n. 77, and a consumer, carried out at a distance, through the net data transmission, on own web.
- Selling prices
All the prices indicated in the catalogue on-linens of 2R GROUP SRL are from agreeing VAT included.
The payment of the price and relative shipment expenses, that they are borne by the consumer, could be carried out from the consumer by means of the modalities indicated in general conditions of sale.
- Emission of the document that witnesses the purchase
Given the on-line tracking of all transactions, we are not obliged by law to issue or receipted tax bill. 2R Group SRL at the request undertakes to issue a receipt or an invoice. This receipt will be sent inside the package containing the item purchased.
- Guarantee on the products
In the event the product spots have fabrication defects as an example (which, out of order buttons or hinges, badly made seams,…) 2R GROUP SRL is obliged to apply the same conditions previewed from the norm of the recess right. Those products do not re-enter in the category of the fabrication defects all that have details (fraying, tears, washings not uniforms, etc…) that they make part of the product and that of it they make its peculiarity. In case the product arrives to the Customer in a state of damaging provoked from the shipment, the 2R GROUP SRL does not assume no responsibility in merit, as packings from it carried out re-enters in the dispositions previewed from the express courier.
- Substitution article for shipment error
The procedure of substitution produced for a shipment error is attivable when it has been erroneously sent from 2R GROUP SRL a various product from what the customer has ordered and, therefore, not present in its order.
The procedure can be activated within 7 solar days from the delivery date of the goods, the activation of the service could be carried out by an email with object " wrong shipment" to our address email.
Before activating this service, it is advised to confront this that has arrived with the technical description of the article on our site, where it is possible to visualize a detailed photo of every article and its main technical characteristics.
Shipment expenses are borne by 2R GROUP SRL and the shipment will have to be carried out through express courier.
The article will have to be readdressed in the state in which it has been delivered, therefore without written signs and of some type on the confection and without that or be in some open or used way; using a box rigid and an appropriate pack that protect from eventual damages during the transport.
The opening of the confection will be concurred, as indispensable, in the single hypothesis in which the pack does not concur the verification of the product ordered regarding that one delivered. In the event in which the present article in your invoice purchase is not more available, you will be contacted by us that we will engage ourselves to emit a credit note poured on your checking account or pay-pal or other. The amount of the eventual credit note will be calculated holding in consideration eventual reductions in price and present promotions in the invoice purchase.
Thanks
Rafael Store Staff
Purchase Conditions
All the purchases carried out from our site are subject to the discipline of the D.lgs n.185 of the 22/05/1999 in contract matter at a distance.
- What agrees under the contract at a distance
Under the contract buying and selling on-line mens the contract at a distance and that is the legal store having for object the purchase of products, stipulated between 2R GROUP SRL with legal situs in Morrovalle (MC), Via Dante Alighieri n. 77, and a consumer, carried out at a distance, through the net data transmission, on own web.
- Selling prices
All the prices indicated in the catalogue on-linens of 2R GROUP SRL are from agreeing VAT included.
The payment of the price and relative shipment expenses, that they are borne by the consumer, could be carried out from the consumer by means of the modalities indicated in general conditions of sale.
- Emission of the document that witnesses the purchase
Given the on-line tracking of all transactions, we are not obliged by law to issue or receipted tax bill. 2R Group SRL at the request undertakes to issue a receipt or an invoice. This receipt will be sent inside the package containing the item purchased.
- Guarantee on the products
In the event the product spots have fabrication defects as an example (which, out of order buttons or hinges, badly made seams,…) 2R GROUP SRL is obliged to apply the same conditions previewed from the norm of the recess right. Those products do not re-enter in the category of the fabrication defects all that have details (fraying, tears, washings not uniforms, etc…) that they make part of the product and that of it they make its peculiarity. In case the product arrives to the Customer in a state of damaging provoked from the shipment, the 2R GROUP SRL does not assume no responsibility in merit, as packings from it carried out re-enters in the dispositions previewed from the express courier.
- Substitution article for shipment error
The procedure of substitution produced for a shipment error is attivable when it has been erroneously sent from 2R GROUP SRL a various product from what the customer has ordered and, therefore, not present in its order.
The procedure can be activated within 7 solar days from the delivery date of the goods, the activation of the service could be carried out by an email with object " wrong shipment" to our address email.
Before activating this service, it is advised to confront this that has arrived with the technical description of the article on our site, where it is possible to visualize a detailed photo of every article and its main technical characteristics.
Shipment expenses are borne by 2R GROUP SRL and the shipment will have to be carried out through express courier.
The article will have to be readdressed in the state in which it has been delivered, therefore without written signs and of some type on the confection and without that or be in some open or used way; using a box rigid and an appropriate pack that protect from eventual damages during the transport.
The opening of the confection will be concurred, as indispensable, in the single hypothesis in which the pack does not concur the verification of the product ordered regarding that one delivered. In the event in which the present article in your invoice purchase is not more available, you will be contacted by us that we will engage ourselves to emit a credit note poured on your checking account or pay-pal or other. The amount of the eventual credit note will be calculated holding in consideration eventual reductions in price and present promotions in the invoice purchase.
- Privacy Policy
Object: Informative former art. 10 Law n. 675 of the 31/12/1996 and Decree Legislative n. 196 of the 30/06/2003
The D.Lgs n. 196 of the 30/06/2003 (Code in matter of protection of the personal data) previews the protection of the persons and other subjects regarding the treatment of the personal data. Based on the indicated norm, such treatment will be imprinted to the principles of correctness transparency and protects of your rights your confidentiality.
According to of art. the 13 D.Lgs. 196/2003, therefore, we supply you the following information: for the service offered by us we do not deal judicial and/or sensitive information (that is given suitable to reveal the state of health, the convictions political, trade-union, religious, philosophical or of other kind).
The orally supplied data through magnetic support or whit internet, will be used for purposes connected to the mutual obligations deriving from the contractual relationship with you established, and thus they could be dealt for requirements and contractual and/or pre-contractual necessities, also for operating ones and of inner management (implementations you obligate administrative-accountant-fiscal, etc…) post sale attendace.
The data will not be used for shipment of advertising material, promotions and, in case the customer does not demand it. Such demand will have to preview the express consent of the holder and it could not be thought tacitly granted. Such consent can be express during the registration or less the case " I want to receive yours newsletter".
The data will dealt mainly with electronic and computer devices and stored on computer and papery supports and every other type of support in the respect of the minimal measures of former emergency D.Lgs. 196/2003 all. B.
All the data demands are required and/or necessary for contractual requirements. In case of lacked insertion or more given ones and/or refusal to the treatment of the same ones, the prospective customer will not be able to enjoy the services demands, as it will be able to determine the impossibility of having contractual relationships. The data could be communicated to society or agencies called to carry out specific assignments of writer (the elaboration data, professional advisings and lawyers, comprised the relative actions to external importance, transport and deliveries, etc…), to banks and holding company for the management of proceeds and payments, for the recovery and the cession of credits, with the request of your consent when this is demanded from the law.
At any moment you will be able to exercise the your straight in the comparisons of the holder of the treatment, according to art. 7 D.Lgs. 196/2003.
