Shopping cart
CART - Step 1: Use and management of the purchase of products.
LOGIN - Step 2: Login, sign up for cart or continue with an anonymous order.
PERSONAL DATA - Step 3: Enter your details for shipping and billing the order.
SHIPPING - Step 4: Choose the type of shipping you prefer.
PAYMENT - Step 5: Check your order details and choose the payment method.
CONFIRMATION - Step 6: The order has been completed correctly, if you have a personal profile you can view it in your private area.
CART - Step 1: How to purchase products and manage your order process
In the initial phase of the shopping bag is possible
- Update the number of products in cart
- Delete a product to cart by clicking on the REMOVE button to the right of the line of the desired product.
- Back to site navigation in order to add products to buy.
Clicking the icon or the title of the product you can return to the product, to carry out further checks.
At any time you can access the cart by clicking on the button depicting a cart at the top right.
PERSONAL DATA - Step 3: Enter your data for shipping and billing of the order.
In this phase of progress it is necessary to enter your data for shipping and invoicing of the order.
Users already registered, who have logged in with their credentials in step 2, can reuse the data entered in previous orders.
All the addresses connected to a username and password are memorized by the system and can be automatically re-entered by choosing them among the various addresses saved by the customer.
SHIPPING - Step 4: Summary of shipping and invoicing data entered and choice of shipping method
In this phase it is possible to check the correctness of the shipping and invoicing data previously entered and choose the desired shipping method.
In case of data entered incorrectly and / or incomplete, it is possible to modify them by going back using the button: "Return to Previous Step".
Going back you can change the information entered.
PAYMENT - Step 5: check the details of the order and pay by choosing the desired payment method
In this phase you can check the details of the order and choose the desired payment method.
From this stage you can change your choices by going back through the button: "Return to Previous Step".
Going back, it will be possible to modify the information entered in each phase.
You can choose between different payment systems:
- If you choose to pay by Credit Card, you will need to enter in this phase the card details required for payment, enter any notes if necessary and then click on the Buy button at the bottom right to complete the order and payment.
- If you choose to pay by Bank Transfer will appear the necessary info to be noted to make the payment, you can enter any notes if necessary and clicking on the Buy button at the bottom right the order will be completed and you can proceed to make the transfer.
- If you choose to pay with PayPal, you can enter any notes if necessary and clicking on the Buy button at the bottom right you will be sent to the reference site where you have to enter your cerdenziali and complete the PayPal payment. At the end of the payment process, you will be redirected to our site.
CONFIRMATION - Step 6: Order completion and post sales actions
Reached the stage of confirmation, the order is final and can not be changed.
By means of the confirmation page you can:
- Continue the Shopping
- Consult their orders and the progress
- Log on to your account
- Manage the address book associated with orders
LOGIN- Step 2: Log in, sign up for cart, or continue with an anonymous order.
At this stage you can choose one of these options:
- Log in if you already have a personal account on Rafaelstore
- Log in with your Facebook account
- Register and continue the order with the new account
- Continue with the order from an anonymous user
Having a personal profile allows you to always keep track of the status and updates of your order by accessing your private area.
Otherwise you will receive an email at each update regarding your order.
Privacy
Object: Informative former art. 10 Law n. 675 of the 31/12/1996 and Decree Legislative n. 196 of the 30/06/2003
The D.Lgs n. 196 of the 30/06/2003 (Code in matter of protection of the personal data) previews the protection of the persons and other subjects regarding the treatment of the personal data. Based on the indicated norm, such treatment will be imprinted to the principles of correctness transparency and protects of your rights your confidentiality.
According to of art. the 13 D.Lgs. 196/2003, therefore, we supply you the following information: for the service offered by us we do not deal judicial and/or sensitive information (that is given suitable to reveal the state of health, the convictions political, trade-union, religious, philosophical or of other kind).
The orally supplied data through magnetic support or whit internet, will be used for purposes connected to the mutual obligations deriving from the contractual relationship with you established, and thus they could be dealt for requirements and contractual and/or pre-contractual necessities, also for operating ones and of inner management (implementations you obligate administrative-accountant-fiscal, etc…) post sale attendace.
The data will not be used for shipment of advertising material, promotions and, in case the customer does not demand it. Such demand will have to preview the express consent of the holder and it could not be thought tacitly granted. Such consent can be express during the registration or less the case " I want to receive yours newsletter".
The data will dealt mainly with electronic and computer devices and stored on computer and papery supports and every other type of support in the respect of the minimal measures of former emergency D.Lgs. 196/2003 all. B.
All the data demands are required and/or necessary for contractual requirements. In case of lacked insertion or more given ones and/or refusal to the treatment of the same ones, the prospective customer will not be able to enjoy the services demands, as it will be able to determine the impossibility of having contractual relationships. The data could be communicated to society or agencies called to carry out specific assignments of writer (the elaboration data, professional advisings and lawyers, comprised the relative actions to external importance, transport and deliveries, etc…), to banks and holding company for the management of proceeds and payments, for the recovery and the cession of credits, with the request of your consent when this is demanded from the law.
At any moment you will be able to exercise the your straight in the comparisons of the holder of the treatment, according to art. 7 D.Lgs. 196/2003.
PURCHASE CONDITIONS
All the purchases carried out from our site are subject to the discipline of the D.lgs n.185 of the 22/05/1999 in contract matter at a distance.
- What agrees under the contract at a distance
Under the contract buying and selling on-line mens the contract at a distance and that is the legal store having for object the purchase of products, stipulated between 2R GROUP SRL with legal situs in Morrovalle (MC), Via Dante Alighieri n. 77, and a consumer, carried out at a distance, through the net data transmission, on own web.
- Selling prices
All the prices indicated in the catalogue on-linens of 2R GROUP SRL are from agreeing VAT included.
The payment of the price and relative shipment expenses, that they are borne by the consumer, could be carried out from the consumer by means of the modalities indicated in general conditions of sale.
- Emission of the document that witnesses the purchase
Given the on-line tracking of all transactions, we are not obliged by law to issue or receipted tax bill. 2R Group SRL at the request undertakes to issue a receipt or an invoice. This receipt will be sent inside the package containing the item purchased.
- Guarantee on the products
In the event the product spots have fabrication defects as an example (which, out of order buttons or hinges, badly made seams,…) 2R GROUP SRL is obliged to apply the same conditions previewed from the norm of the recess right. Those products do not re-enter in the category of the fabrication defects all that have details (fraying, tears, washings not uniforms, etc…) that they make part of the product and that of it they make its peculiarity. In case the product arrives to the Customer in a state of damaging provoked from the shipment, the 2R GROUP SRL does not assume no responsibility in merit, as packings from it carried out re-enters in the dispositions previewed from the express courier.
- Substitution article for shipment error
The procedure of substitution produced for a shipment error is attivable when it has been erroneously sent from 2R GROUP SRL a various product from what the customer has ordered and, therefore, not present in its order.
The procedure can be activated within 7 solar days from the delivery date of the goods, the activation of the service could be carried out by an email with object " wrong shipment" to our address email.
Before activating this service, it is advised to confront this that has arrived with the technical description of the article on our site, where it is possible to visualize a detailed photo of every article and its main technical characteristics.
Shipment expenses are borne by 2R GROUP SRL and the shipment will have to be carried out through express courier.
The article will have to be readdressed in the state in which it has been delivered, therefore without written signs and of some type on the confection and without that or be in some open or used way; using a box rigid and an appropriate pack that protect from eventual damages during the transport.
The opening of the confection will be concurred, as indispensable, in the single hypothesis in which the pack does not concur the verification of the product ordered regarding that one delivered. In the event in which the present article in your invoice purchase is not more available, you will be contacted by us that we will engage ourselves to emit a credit note poured on your checking account or pay-pal or other. The amount of the eventual credit note will be calculated holding in consideration eventual reductions in price and present promotions in the invoice purchase.
Thanks
Rafael Store Staff
Purchase Conditions
All the purchases carried out from our site are subject to the discipline of the D.lgs n.185 of the 22/05/1999 in contract matter at a distance.
- What agrees under the contract at a distance
Under the contract buying and selling on-line mens the contract at a distance and that is the legal store having for object the purchase of products, stipulated between 2R GROUP SRL with legal situs in Morrovalle (MC), Via Dante Alighieri n. 77, and a consumer, carried out at a distance, through the net data transmission, on own web.
- Selling prices
All the prices indicated in the catalogue on-linens of 2R GROUP SRL are from agreeing VAT included.
The payment of the price and relative shipment expenses, that they are borne by the consumer, could be carried out from the consumer by means of the modalities indicated in general conditions of sale.
- Emission of the document that witnesses the purchase
Given the on-line tracking of all transactions, we are not obliged by law to issue or receipted tax bill. 2R Group SRL at the request undertakes to issue a receipt or an invoice. This receipt will be sent inside the package containing the item purchased.
- Guarantee on the products
In the event the product spots have fabrication defects as an example (which, out of order buttons or hinges, badly made seams,…) 2R GROUP SRL is obliged to apply the same conditions previewed from the norm of the recess right. Those products do not re-enter in the category of the fabrication defects all that have details (fraying, tears, washings not uniforms, etc…) that they make part of the product and that of it they make its peculiarity. In case the product arrives to the Customer in a state of damaging provoked from the shipment, the 2R GROUP SRL does not assume no responsibility in merit, as packings from it carried out re-enters in the dispositions previewed from the express courier.
- Substitution article for shipment error
The procedure of substitution produced for a shipment error is attivable when it has been erroneously sent from 2R GROUP SRL a various product from what the customer has ordered and, therefore, not present in its order.
The procedure can be activated within 7 solar days from the delivery date of the goods, the activation of the service could be carried out by an email with object " wrong shipment" to our address email.
Before activating this service, it is advised to confront this that has arrived with the technical description of the article on our site, where it is possible to visualize a detailed photo of every article and its main technical characteristics.
Shipment expenses are borne by 2R GROUP SRL and the shipment will have to be carried out through express courier.
The article will have to be readdressed in the state in which it has been delivered, therefore without written signs and of some type on the confection and without that or be in some open or used way; using a box rigid and an appropriate pack that protect from eventual damages during the transport.
The opening of the confection will be concurred, as indispensable, in the single hypothesis in which the pack does not concur the verification of the product ordered regarding that one delivered. In the event in which the present article in your invoice purchase is not more available, you will be contacted by us that we will engage ourselves to emit a credit note poured on your checking account or pay-pal or other. The amount of the eventual credit note will be calculated holding in consideration eventual reductions in price and present promotions in the invoice purchase.
- Privacy Policy
Object: Informative former art. 10 Law n. 675 of the 31/12/1996 and Decree Legislative n. 196 of the 30/06/2003
The D.Lgs n. 196 of the 30/06/2003 (Code in matter of protection of the personal data) previews the protection of the persons and other subjects regarding the treatment of the personal data. Based on the indicated norm, such treatment will be imprinted to the principles of correctness transparency and protects of your rights your confidentiality.
According to of art. the 13 D.Lgs. 196/2003, therefore, we supply you the following information: for the service offered by us we do not deal judicial and/or sensitive information (that is given suitable to reveal the state of health, the convictions political, trade-union, religious, philosophical or of other kind).
The orally supplied data through magnetic support or whit internet, will be used for purposes connected to the mutual obligations deriving from the contractual relationship with you established, and thus they could be dealt for requirements and contractual and/or pre-contractual necessities, also for operating ones and of inner management (implementations you obligate administrative-accountant-fiscal, etc…) post sale attendace.
The data will not be used for shipment of advertising material, promotions and, in case the customer does not demand it. Such demand will have to preview the express consent of the holder and it could not be thought tacitly granted. Such consent can be express during the registration or less the case " I want to receive yours newsletter".
The data will dealt mainly with electronic and computer devices and stored on computer and papery supports and every other type of support in the respect of the minimal measures of former emergency D.Lgs. 196/2003 all. B.
All the data demands are required and/or necessary for contractual requirements. In case of lacked insertion or more given ones and/or refusal to the treatment of the same ones, the prospective customer will not be able to enjoy the services demands, as it will be able to determine the impossibility of having contractual relationships. The data could be communicated to society or agencies called to carry out specific assignments of writer (the elaboration data, professional advisings and lawyers, comprised the relative actions to external importance, transport and deliveries, etc…), to banks and holding company for the management of proceeds and payments, for the recovery and the cession of credits, with the request of your consent when this is demanded from the law.
At any moment you will be able to exercise the your straight in the comparisons of the holder of the treatment, according to art. 7 D.Lgs. 196/2003.
